FAQ

Do your packages mention cannabis?  

No. All orders ship in plain, unbranded boxes with neutral labels and return names. There are no cannabis references on packaging.

How long does processing take?  

Orders are typically processed within 1–2 business days after payment confirmation.

Do you offer priority or expedited fulfillment?  

Yes. Higher-volume and repeat buyers receive priority processing and fulfillment.

What happens if a package is delayed or inspected?  

We work directly with carriers to resolve shipping issues while maintaining discretion and minimizing additional exposure.

Will my order be split into multiple shipments?  

Large or mixed orders may ship in multiple boxes to ensure safe handling. Tracking is provided for all shipments.

Do you ship nationwide?  

Yes. We ship nationwide.

PRIVACY BUILT IN

Discretion isn’t a feature. It’s how we operate.

PLAIN PACKAGING

Orders ship in plain, unbranded boxes with no cannabis references. Shipping labels and return names stay neutral.

PRIVATE BILLING

Credit card charges appear under a non-cannabis business name. Nothing cannabis-related appears on statements or packages.

PRIVATE PAYMENTS

Alternative payment methods are available, including crypto, for buyers who prefer added discretion.

SECURE COMMUNICATION

Private messaging options are available upon request, including Signal, Telegram, and WhatsApp.

Store information

Whether it’s about your order, a product inquiry, or something else, we’re here to help!

Email

wholesale@discoverignite.com

Signal Username

Ignite.01

Contact form

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